What is your refund and cancellation policy?

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What is your refund and cancellation policy?

July 16, 2015 July 16, 2015
RoyalTrip

You must call 72 hours ahead of your scheduled tour for a full refund. Within 72 hours you will assess a $35 termination fee. There are no refunds for cancellations within 24 hours of your tour, or if you decide not to show up.

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RoyalTrip

Payment/Deposit
We require a 20% deposit from our customers, in order to secure their reservation. This deposit is paid via PayPal. which means we never request or keep any credit card or other financial details of our customers, unlike other similar websites who seemingly don't ask for a deposit, however force you to provide all your credit card details directly, so they can charge you at will.

Cancellation Policy
For Cancellation more than 48 hours before the tour/transfer, the deposit is refundable. For Late Cancellation/Non Show, the deposit is non refundable.

Licensed Guides Extra Seat
Please note that, if you will be choosing the services of a licensed guide for FULL TIME. you will require an ADDITIONAL seat in your vehicle, since you guide will be riding with you. For example, should there be 4 persons in your party, you must select 5 persons in the menu (car type 5-7 people)

Important
-We use modern Mercedes E-Class legal and licensed by the Greek National Tourism Organization. Smoke FREE, fully air-conditioned. - Rates include: all local taxes, VAT, tolls, parking fees and baggage charges. - Not included: Drinks, Entrance fees, meals. accommodation and/or gratuities. - All prices are quoted per car /not per person. - For all services between 23:30 - 06:30 there shall be a night surcharge of 20%. - Drivers will wait maximum 60 minutes after the indicated pick up time, kindly be on time, othenvise you will be considered a 'Non-Show"

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